Category: Careers

Discover what it’s like to love where you work

A Story of Growth, Grit, & Garden Time with Mark Harrison

What started as a working relationship more than three decades ago turned into a long and rewarding career with Patterson-Schwartz. Known for his steady presence, tech know-how, and thoughtful approach, Mark Harrison’s been a part of our story in more ways than one. Let’s explore the path that brought him here, the values that keep him grounded, and what makes PSA feel like home.

How long have you been at Patterson-Schwartz? How did you grow with the company?

How long I’ve been with Patterson-Schwartz depends on where you start measuring from. I’ve been an employee for 21 years, but I was a vendor working with PSA for 13 years before that—so long that people already thought I was an employee when it was announced that I was coming on board.

Why did you choose Patterson-Schwartz?

I think we both chose each other. Since I was a vendor, I knew they were looking for an IT person. I was helping with interviews and nobody was standing out. One day I mentioned to Sue Kennedy (who served as IT manager until her 2024 retirement) that I was thinking I might be ready for a change; she talked to her boss and, the next thing I know, I’m being hired. I set my start date as April 1 just so I could have fun with it.

What keeps you here?

I stay with Patterson-Schwartz because it’s a comfortable environment to work in, I’ve installed just about every piece of computer equipment here, so I know it like the back of my hand. I work with a lot of great people. The connections you get from working with people you’ve known for years is wonderful.

What things did you find surprising once you started your career?

The laid-back nature of management. I expected a more corporate environment and found a more family-style environment.

How would you describe the culture at Patterson-Schwartz?

Patterson-Schwartz is a company that cares. You’re not a faceless number—from top to bottom, managers care about the people they are working with.

What opportunities has working here given you? 

Vacation time! When I was self-employed, there was not much vacation time.

Have you had to overcome any obstacles?

Sue Kennedy!!! LOL

Do you have a motto that you follow for your business, real estate, or in general? 

One day at a time.

What is the key to your success? And your greatest strengths?

Perseverance. A curiosity to follow a loose thread.

What’s your best advice for someone new to the industry? 

Keep Learning, never stop learning.

What do you do when you’re not at the office? 

I’ve learned that every day is a workday; it just depends on whether or not you’re being paid for it. There are the usual chores: cleaning, cutting the grass, weeding the gardens, but then there are fun things like playing with the dogs, putting books in Little Free Libraries that need books, day trips, hiking, fishing, golfing, dinner with friends, or just plain sitting by the firepit smoking a cigar.

What is your favorite season in Delaware and why?

Gardening season.

Ready to Grow with Us?

Mark’s journey is a testament to perseverance, curiosity, and the power of strong relationships. From his early days as a trusted vendor to becoming an integral part of our PSA family, his story reflects the values that make our company special. We’re grateful for Mark’s decades of dedication and the steady presence he brings to our team—here’s to many more years of connection and continued success!

Quick Links

Setting the Standard: Patterson-Schwartz Agents Recognized for Excellence in 2024

The Realty Alliance has unveiled its annual recognition of top producers, celebrating outstanding residential sales professionals from across North America. We are proud to announce that over 70 Patterson-Schwartz agents and teams earned this prestigious honor, a testament to their remarkable achievements in 2024.

These honorees truly set the standard for excellence, demonstrating unwavering dedication to delivering expert guidance and exceptional service—even amidst last year’s dynamic real estate market.

The recognized Patterson-Schwartz agents and teams rank among the top 17% of our sales associates, excelling in Units and Total Dollar Volume. For 2024, the qualifying thresholds included a minimum of 13 Units and/or a Total Dollar Volume of $6M.

We couldn’t be prouder of their accomplishments and look forward to watching their continued success in 2025!

Introducing our 2024 Realty Alliance Award recipients, listed by sales office:

Read more

About Us

Patterson-Schwartz Real Estate is Delaware’s largest independent real estate brokerage and offers a full range of services that include residential home sales, purchase and rental, relocation services, and property management. We’ve been guiding home buyers and sellers since 1961, and invite you to connect with us when you’re ready to partner with a local real estate expert.

Quick Links

A New Era of Leadership at Patterson-Schwartz

Patterson-Schwartz Real Estate, Delaware’s largest independent brokerage, is pleased to announce an exciting new chapter in our leadership. Donna Greenspan has been named Chief Executive Officer, and Jason Giles has been appointed President, effective immediately. This milestone is the culmination of years of thoughtful leadership development and succession planning, ensuring the continued success and independence of Patterson-Schwartz.

Honoring Joe Pluscht’s Legacy

This transition follows the retirement of Joe Pluscht, Jr., who has served as our President and CEO for the past 12½ years, capping an extraordinary 38-year career with Patterson-Schwartz. Reflecting on his tenure, Joe shared:

“Over the last decade, Patterson-Schwartz has worked diligently building a plan to ensure a foundation of financial security and leadership excellence, while never forgetting its roots and the culture that represents who we are today. Our plan includes a commitment to remaining an independent brokerage and moving forward to our third generation.

“It has been the greatest privilege and highest honor of my career to serve this incredible organization. I am proud to pass the torch to Donna Greenspan and Jason Giles, whose exemplary leadership as Executive Vice Presidents over the past few years ensures a seamless transition. Looking ahead, I have no doubt that Patterson-Schwartz’s best days are still ahead.”

Joe will remain closely connected to the organization as an Executive Advisor and serve as Vice-Chairman and Treasurer of the Patterson-Schwartz Board of Directors.

Reflecting on his impact, Charlie Schwartz II, son of founder Charlie Schwartz Sr., shared:

“Over the past 12 years, Joe’s leadership has been nothing short of extraordinary. If I were to name one individual who truly elevated Patterson-Schwartz and strengthened its foundation for future success, it would be Joe. His vision, dedication, and steady hand have left an indelible mark on our organization. Even in retirement, his guidance and counsel will remain invaluable and deeply appreciated as we move forward.”

Donna Greenspan, Chief Executive Officer

Donna Greenspan joined Patterson-Schwartz in 2007 and has been instrumental in shaping the company’s strategic vision and operations. As Executive Vice President of Administration, she led our corporate Marketing, Technology, Business Development, and Education departments, while also serving as Managing Broker of the Greenville and Brandywine Residential Sales Centers.

Prior to Patterson-Schwartz, Donna held leadership roles at MBNA America and PNC Bank, with a focus on customer excellence. A University of Delaware graduate, she is a licensed REALTOR® in Delaware and Pennsylvania and an active member of the National Association of REALTORS®.

“I am truly honored to step into this role and continue the legacy of excellence that defines Patterson-Schwartz,” Donna said. “I’m excited to build on our foundation of independence and innovation, while staying deeply committed to our sales associates and the communities we serve.”

Jason Giles, President

Jason Giles began his career with Patterson-Schwartz in 1994 and has held numerous leadership roles, including Sales Manager and Broker of multiple sales centers. Jason was instrumental in the opening of the company’s Coastal Offices in Rehoboth Beach and Ocean View, and most recently served as Executive Vice President of Brokerage Operations.

Outside of PSA, Jason has been an active leader in the real estate community, serving on boards and committees for the New Castle County Board of REALTORS® (NCCBOR®) and the Delaware Association of REALTORS® (DAR®). He was also appointed by both Governors John Carney and Jack Markell to the Delaware Real Estate Commission to serve two consecutive terms, once as Chairman of the Commission in 2018.

“After three decades with Patterson-Schwartz, I’m more passionate than ever about our mission and future,” Jason shared. “Working alongside Donna, I’m eager to explore new opportunities for growth and advancement that will empower our sales associates and strengthen our brand in the local market.”

About Us

Patterson-Schwartz Real Estate is Delaware’s largest independent real estate brokerage and offers a full range of services that include residential home sales, purchase and rental, relocation services, and property management. We’ve been guiding home buyers and sellers since 1961, and invite you to connect with us when you’re ready to partner with our community of local experts.

Quick Links

Why Our Agents Stay: Stories of Success and Growth at Patterson-Schwartz

At Patterson-Schwartz, we’re more than just a real estate company—we’re a community of dedicated professionals who are passionate about what we do. Our agents and employees are the heartbeat of our organization, and their commitment is a testament to the supportive environment we’ve built together. Today, we’re excited to place the spotlight on four agents who have reached significant milestones with us. Their stories reflect the values we live by every day: professional growth, accessible leadership, and a community that feels like family.

George Manolakos, Brandywine Office – 35 Years

“I have always been proud of my association with Patterson-Schwartz. I felt fortunate when I was offered the opportunity to work at the premier real estate company in Delaware. Growing up in New Castle County, Patterson-Schwartz has always had the reputation of having the most professional and well-qualified real estate professionals. PSA has maintained its focus on hiring the best agents and providing the training and tools essential for success. After 35 years at Patterson-Schwartz, I still think it’s a great company and highly recommend it to anyone considering a career in real estate!“

George’s words capture the essence of our mission: to provide an environment where excellence thrives. With over three decades of experience, his pride in being part of Patterson-Schwartz and his confidence in our company reflect the enduring relationships and professional growth we cherish.

Joe Donohoe, Rehoboth Beach Office – 10 Years

“I spent many years selling in southern Chester County, PA, deeply involved in residential and commercial sales. (I was licensed in PA in 1995 and then DE in 1997.) My wife and I finally decided to retire to Lewes. We have never regretted the move, and I have never regretted choosing Patterson-Schwartz’s Rehoboth Beach office. The company provides such an excellent atmosphere for agents and all the tools for success. The beach market is so vibrant and has so many areas of diverse market choices. My wife and I both have family in the area, so the decision was an easy one. Thank you, Patterson-Schwartz, for enlightening my life!”

Joe’s journey reflects the value we place on creating a supportive and resourceful environment for our agents. His transition to the bustling beach market and the joy he’s found in both his personal and professional life underscore our commitment to nurturing success in different communities.

Andrea Carbaugh, Newark Office – 5 Years

“I cannot say enough about the education and leadership at Patterson-Schwartz. As new agents, our training was very thorough, and as we continue our careers over time, the opportunities for expanding our knowledge are continuous. Whether it be formal classes, deep dive roundtable discussions, broker’s opens to explore the homes on the market, monthly meetings with other industry professionals speaking about issues in their particular field, or just informal discussions with the leadership in our office—our growth is always supported. More importantly, having a leadership team that is always accessible is amazing. If I have a question that needs to be answered quickly, I know that Chris Cashman will answer the phone or get back to me ASAP. If he isn’t available, Dave, Jason, or Sal are only a phone call away and always willing to help!”

Andrea’s experience highlights the robust support system we offer our agents. Our focus on continuous education and accessible leadership ensures that every agent has the resources and guidance needed to excel in their careers. Her story is a testament to the collaborative spirit that defines our Newark office.

Paul Greenholt, Greenville Office – 5 Years

“My personal brand is very important to me. I was looking for a brokerage that matched. Found it!”

When Paul joined Patterson-Schwartz five years ago, he was already a seasoned agent looking for a brokerage that aligned with his personal and professional values. His move to our Greenville office was driven by the desire to find a company that supported his unique brand and provided the resources to help him thrive. Today, Paul’s satisfaction reflects the strong sense of community and alignment that Patterson-Schwartz offers to all our agents. It’s this shared commitment to excellence that makes our family so strong.

Join Our Family

Are you looking for a place where your career can flourish and your contributions are valued? Patterson-Schwartz offers a supportive environment, continuous growth opportunities, and a community that feels like family. If you’re considering a career in real estate or a change in your professional journey, we’d love to hear from you. Connect with us to learn more about what makes Patterson-Schwartz a great place to work and grow. We look forward to welcoming you to our family!

About Us

Patterson-Schwartz Real Estate is Delaware’s largest independent real estate brokerage and offers a full range of services that include residential home sales, purchase and rental, relocation services, and property management. We’ve been guiding home buyers and sellers since 1961, and invite you to connect with us when you’re ready to partner with our community of local experts.

Quick Links

Customer Service First: Linda Blue’s Philosophy in Real Estate

Meet Linda Blue, a dedicated member of the Patterson-Schwartz family for an impressive 29 years! Starting her journey as an assistant to property manager Mary Donahoe, Linda has embraced numerous roles, showcasing her versatility and commitment to the company. From honing her skills in property management to becoming a key player in our relocation department, Linda’s journey exemplifies the growth and opportunities available at PSA. Join us as we delve into her experiences, insights, and the values that guide her in the world of real estate.

How long have you been with PSA? How did you grow with the company?

I have been with PSA 29 years. I started out as assistant to property manager, Mary Donahoe. Early on, Mary encouraged me to get my Delaware real estate license. (I’m now licensed in DE and PA.) I learned the ins and outs of property management from Mary. 

After leaving property management, I had the pleasure and experience of serving as both inbound and outbound coordinator for our relocation department. That was an exciting time which allowed me to travel to many states to network conventions and meet relocation coordinators around the country. I educated our agents on how to refer their clients to our out-of-state network brokers. Following my stint as relocation coordinator, I was fortunate to return to property management as an admin and leasing agent. This was and still is the perfect fit for me.

What do you like about your job?

It’s like having two part-time jobs. I love coming into the office three days a week then being out in the field showing rental properties. I enjoy the interaction I have with my co-workers, my clients, and the property managers. It’s always exciting touring new listings and helping my clients navigate the rental process.

I have had many interesting encounters while showing rental properties. The one that sticks out the most is a time I showed a large property. After the tour the family left behind one of their children. They drove off then realized they were missing a child. They quickly returned to find their playful youngster was checking out all the cool hiding places. We all had a good laugh. 

Do you have a motto that you follow for real estate?

Customer service is my motto—it’s all about speaking to a real person in today’s digital world. Many times, people have no idea how to go about renting. I educate them on the process and follow through assigning our qualified agents to assist them though the process.

What does Patterson-Schwartz mean to you?

PSA has given me an opportunity to become a respected member of the company and to all we serve. The management and office support are excellent I’m proud to be a part of PSA. 

How do you like to spend a relaxing day?

I like to relax by spending quality time with my husband Bill and my 87-year-old mother, and doting on my six grandchildren. 

Ready to Grow with Us?

Linda’s passion for customer service and her dedication to educating clients reflect the core values that make Patterson-Schwartz a trusted name in the industry. Her path is a testament to our supportive environment that empowers employees to thrive and connect with clients on a personal level. We’re proud to have Linda as part of our team, and we look forward to her continued contributions in helping our clients find their perfect rental homes.

Quick Links

On the Move: Sam Dali’s Path from PSA to Paradise

Meet Sam Dali, whose impressive journey spans nearly 34 years in the real estate industry—29 of which have been dedicated to Patterson-Schwartz. From starting in academia to thriving in corporate relocation, Sam’s career has taken many exciting turns. Today, he continues to oversee much of our relocation business, all while embracing life in sunny Florida. Join us as we dive into his inspiring story, exploring what has kept him at PSA, what sets our company apart, and how he balances work with a passion for cars, sports, and music.

How long have you been at PSA?

My real estate career extends to almost 34 years, 29 of those years with Patterson-Schwartz. When PSA acquired Gilpin Real Estate in 1995, I was already in a Corporate Relocation role. Today, I still oversee much of the relocation business at PSA with Brian Pomije, my colleague and Director of Property Management & Relocation

How did you choose your career in real estate?

Before entering the real estate world, I was in academia as a college instructor and dean. I was involved in scheduling and marketing the real estate licensing course(s) for the college. However, I never thought of real estate as a career for me. Never say never. As I felt the need to change careers, a position in relocation became available and I took advantage of it.

What aspects of PSA’s reputation and culture have influenced your long-term commitment to the company?

My responsibilities were to meet with companies to develop, and later maintain, corporate relocation business for Patterson-Schwartz. It was easy to talk about PSA’s reputation to those I met with. I never had to apologize that I was from PSA. Everyone knew about the reputation of the company and I liked that a lot.

What sets PSA apart as a company?

I remember saying many years ago to Dick Christopher, and later Joe Pluscht, “When I leave Patterson-Schwartz, I will leave real estate.”  I’m not sure why agents go from company to company trying to find something better. PSA has been a great match for me: a company that is supportive, community-oriented, cares about their employees and staff, provides opportunities, and has an outstanding reputation.

Patterson-Schwartz has always trusted me to make the right decisions and be self-managed—a major reason for my extended stay. 

Over five years ago, my wife, Christine, accepted a position with a major bank in south Florida. When I shared the news with Joe Pluscht, he asked me to think about taking my relocation position to Florida and working remotely. I am still working remotely. I thought my PSA career was coming to an end. It was just beginning a new phase. That’s who Patterson-Schwartz is!

What do you do when you’re not in the office?

Relocating to Florida has provided a lot of things to do as we explore its many areas, including several visits to The Keys along with time in the Gulf Coast, central FL, Ocala, and the east coast of FL from Miami to Cocoa Beach, Vero Beach, West Palm Beach, etc. 

Most of my outside activities center around four things: cars, sports, music, and exploring the area. Cars have been a passion of mine my entire life. I just love high-performance luxury brand cars like Porsche. I have been a P-car owner for almost 20 years and we are still members of the Porsche Club of America, Gold Coast Region. Chris and I still like cycling and ride both our road and mountain bikes. Cycling in our area is a very big deal and there a lots of riders everywhere. Swimming is a given—we do that all time. Watching all kinds of sports is something that occupies a lot of our time as we enjoy watching the competition. As a former musician, music is also a passion and interest. Music is always on in the house and we often attend concerts for musical artists of all levels across various locations in Florida.

Ready to Grow with Us?

Sam Dali’s remarkable journey at Patterson-Schwartz exemplifies the spirit of adaptability and passion that defines our team. From his roots in academia to a thriving career in corporate relocation, Sam’s story inspires us to embrace new opportunities and challenges. We’re grateful to have him as part of our family, continuing to contribute to our success from the sunny state of Florida. Here’s to many more years of growth and adventure, both personally and professionally!

Quick Links

PSA’s Patty Rash: The Admin Who Keeps Our Offices Buzzing

Meet Patty Rash, admin at our Newark and Middletown offices. Since joining us in December 2001, Patty has quietly excelled in her role supporting the daily operations of listings and sales alongside her admin partner, Nancy Colligan. Patty’s commitment to the real estate process and her colleagues is evident in everything she does. Join us as we chat with Patty about her love for real estate and what keeps her grounded at Patterson-Schwartz.

How did you choose your career in real estate?

I have always been interested in houses and I knew I could not be an agent, so the next best job would be to work in-house as the administrative assistant. I still get to be involved in the process of listing the house in the MLS and processing the sale all the way to settlement. It still gives me the satisfaction of the real estate business that I was looking for.

What do you love about your job?

I love to come to work every day. The agents and staff are my family and friends. Everyone works together for the same goal to help the sellers and buyers in their most important transaction in their life. It makes me happy when a new sale or listing is turned in to me. It’s like I am a big part of everything going on and I get to help make it a little easier on the agent to do what they should be doing—taking care of the clients.

What keeps you at PSA?

That is an easy answer: the company values! Charlie Schwartz, Joe Pluscht, Chris Cashman, and Dave Watlington are part of my managerial team and they are great managers to work with. They ask for your opinion and they are so easy to approach to answer any question you have.

The agents are a bigger part of my interaction on a daily basis and we treat each other like a working family. There is respect and appreciation among the staff and the agents that is none like I have had in any other career.

Patterson-Schwartz has been a very good company to work for and I will finish my career here upon retirement. 

What do you do in your spare time?

My spare time is filled with taking good care of a Goldendoodle we adopted in February 2023. Luna is a sweet pup, but it felt like having a newborn in the beginning! She is becoming a good girl, but it has been a real struggle. The only time I have away from her is coming to work every week day. My work family is so less stressful than my time at home with her.

My husband, Dave, and I enjoy working in the yard. My favorite pastime is watching Netflix series while sitting on the beautiful deck he built for me; it is my oasis. We will have been married for 45 years in September. We love to go on cruises as many times a year as we can afford.

Ready to Grow with Us?

Discover the heart of Patterson-Schwartz through Patty’s story—a testament to dedication and community spirit. Her quiet expertise and unwavering support for our team and clients exemplify the values that define us. Patty’s journey highlights our commitment to excellence and camaraderie, setting us apart as a cherished community and a great place to grow your career in real estate.

Quick Links

From Keyboard to Key Player: Izetta Hackett’s PSA Journey

Meet Izetta Hackett, a cornerstone of PSA’s accounting department for the past 38 years. From her beginnings as a Computer Operator in the mid-80s at our Wilmington office to her current role overseeing many crucial accounting and HR processes, Izetta’s journey reflects dedication and growth. Her steadfast commitment has not only shaped her career but has also left an enduring impact on PSA’s evolution. Join us as we explore Izetta’s experiences, her unwavering dedication to PSA, and what inspires her to continue contributing to our community and success.

How long have you been at PSA? How did you grow with the company?

I have been with the company for 38 years. I have been able to grow with the company’s accounting department and its innovative technology.

My journey began in the mid-80s at the Wilmington office at 913 Delaware Avenue. I was hired as a Computer Operator in the Data Processing Department under the Accounting Department. My responsibilities included data entry and processing across all of the company’s departments. I also operated several IBM mainframe systems and all its peripheral equipment. Technology hadn’t evolved to where it is today so we needed two computer operators and five accountants.

I briefly left PSA to seek new and exciting opportunities, as many do in their 20s, and, when that didn’t work out, I mailed my resume in response to a job ad at an unidentified PO Box that turned out to belong to Patterson-Schwartz… for the same role I’d vacated two years prior. Joe Pluscht, then CFO, was thrilled to welcome me back. I did not realize how much PSA meant to me until I returned!

Over time, I added the roles of Personnel Administrator and Accounts Payable Coordinator to my General Accounting duties, which also encompass HR (benefits/payroll), credit card processing, and on/off-boarding within the accounting system. Joining (IAPP) International Accounts Payable Professionals allows me to network with other A/P professionals from different companies and share ideas on how to streamline the A/P platform. This organization gave me the tools and knowledge to implement changes within my day-to-day operations.

What keeps you here?

My PSA family, positive company culture, growth, and development keeps me here. The company’s commitment, dedication, and loyalty to its clients is something that cannot be replaced. My supportive leadership is what keeps me at PSA.

I am grateful for the opportunity to have worked alongside PSA founders: William Patterson, Sr., and Charles Schwartz, Sr. I want to give a huge “thank you” to our PSA leadership over the years: Joe Pluscht, Charlie Schwartz, and Richard Christopher. My journey has been nothing but amazing, and I will never forget the wonderful people and memories made here at PSA.

What does PSA mean to you?

When I hear PSA, I think of perseverance. During the housing market crash in 2008, PSA continued to be independent and remained strong throughout the challenges. As the #1 independent real estate company in Delaware, PSA is a symbol of strength—and that means the world to me.

Looking back over my 38 years, I am the only original member of the accounting department. I give my thanks to Joe Pluscht for giving me the opportunity to return to PSA and to see such a stellar organization grow over the decades and be part of the innovative change has brought value to my career.

What is your key to success?

Remain humble, faithful, persistent, motivated, and loyal to all. Kindness and respect are my keys to success.

Do you have a motto that you follow?

I have three, all about teamwork.

1) Teamwork makes the dream work!

2) Unity is strength… when there is teamwork and collaboration, wonderful things can be achieved.

3) Coming together is beginning. Keeping together is progress. Working together is success.

How do you like to spend a relaxing day?

I like to relax by spending quality time with my family and friends and grand-dog, Ziggy. I also love to travel, enjoy jazz concerts, and live life to the fullest!

Ready to Grow with Us?

Izetta Hackett’s nearly four decades at PSA exemplify the essence of the PSA family: growth, community, teamwork, and resilience. From her early days as a Computer Operator to her current role managing HR, Accounts Payable, and more, Izetta’s journey has significantly shaped our company’s evolution. Her story underscores the opportunities for professional development within a supportive community that defines PSA. If you’re inspired by Izetta’s journey and interested in joining a team where commitment and innovation thrive, explore opportunities with us today. Let’s continue to build success together at PSA!

Quick Links

Meet Sue Kennedy: A Pioneer In Real Estate Tech

Introducing Sue Kennedy, an integral part of the PSA family for an incredible 42 years! From her early days at the reception desk to her pivotal role in shaping PSA’s technological landscape, Sue’s career is nothing short of remarkable. Join us as we explore her passion for growth and innovation that brings the best tech solutions to our team!

How did you get started at PSA?

I started as a part-time receptionist in the Newark office in 1982 — 42 years ago this August. A couple of years later, I became the admin for the Land and Farm Division. When the advertising department needed assistance to bring their new computerized advertising system online, I was asked to help with that while continuing to work with the Land & Farm agents.

You’ve been at PSA for four decades! How has your role evolved since joining PSA?

In 1991, I helped to implement the Real Estate Hotline. I oversaw the installation of the system and set up procedures for having professional voice talent record a “talking ad” for every one of our listings. I managed that system from its introduction in 1992 until 1995 when I moved to the technology department.

I supported our in-house computerized listing management system, the physical computers in the offices, and each office’s computer/network infrastructure.  When the decision was made to take our listing system onto the “World Wide Web”, I worked on the development and implementation of our first version of PS@net. Our intranet was introduced to the agents in the fall of 1998 — 25 years ago! It has changed over the years and is still going strong!  I was also involved in the development and implementation of our public facing website as well – www.pattersonschwartz.com.

I continue to oversee the ongoing development of PS@net, provide technology support for our agents, and work on vetting/implementing new technology tools for our agents. With that, no two days are the same. I have seen so many changes in the way business is conducted in real estate. From physical multi-list books updated every two weeks to instant updates for all listings online.

Tell us what you love about your job and why. What excites you about the business?

I have been given the opportunity to learn so much over the years working for PSA. I was able to grow and develop in new areas that interested me. I love the varied nature of what I do. I can be vetting new technologies, managing help-desk requests, or teaching a class on the tools/technology we have available. All on the same day!

I always feel like my input is wanted and valued.

What do you do when you’re not at the office?

I enjoy sailing on Chesapeake Bay, reading, and spending time with my husband, four girls, and three grandkids.

Ready to grow with us?

Sue Kennedy embodies the innovation and adaptability inherent in our people-centric, tech-forward culture. With over four decades of pioneering solutions, whether in professional development or technological advancements, she ensures PSA remains at the forefront of industry standards. Her unwavering commitment to continual growth sets a high bar for all. If you’re looking for a workplace where your talents are celebrated and innovation thrives, Patterson-Schwartz could be your new home. Join us in shaping the real estate market and discover the endless possibilities that await!

Quick Links

Thriving in Real Estate: Why Our Successful Start Training Program Works

Are you considering a career in real estate or just starting out in the industry? With the market constantly evolving, it’s crucial to equip yourself with the right knowledge and skills to thrive. At Patterson-Schwartz, we understand the challenges new agents face, which is why we’ve developed our Successful Start program to set you up for success from day one.

Since our winter 2022 session, our Successful Start agents have facilitated over 115 transactions, totaling an astounding $45,616,846 in volume. These numbers speak volumes about the effectiveness of our training and the productivity of our agents in a competitive market

But what sets our program apart? Let’s dive into the specifics.

Firstly, our instructors are not only knowledgeable but also experienced professionals who have navigated the intricacies of the real estate industry for decades. They provide invaluable insights and practical tips that you can immediately apply to your business. As Christine Menozzi from Hockessin attests, “The presenters shared a wealth of information on various topics, providing essential insights for new agents as we navigate our new roles.”

Secondly, our program goes beyond traditional classroom learning. We reinforce what you learned in pre-licensing while expanding your experience and confidence so that your clients have the most educated and prepared agent possible. Leah Sharpe from Rehoboth Beach highlights this, stating, “What sets this program apart is its hands-on approach and real-world simulations, which allowed me to gain practical experience and build confidence.”

Furthermore, our support doesn’t end with the training sessions. Our office managers, administrative teams, and PSA peers are here to provide ongoing guidance and support as you embark on your real estate journey. As Rich Navarro from Newark shares, “As a new agent, I found the Successful Start program to be a great resource and solid foundation to start my business.”

In a market where many agents are struggling, our program equips you with the tools and resources needed to stand out and succeed. As Caroline Wellford from Greenville expresses, “With the ongoing and in-depth support of the leadership team, marketing, education, technology, admin, and years of proven ‘Patterson-Schwartz professionalism,’ one can feel confident they are with a first-class company.”

Ready to Get Started?

Whether you’re considering real estate as a career or you’re already in the field with a few years of experience, our Successful Start program is designed to elevate your career to new heights. Join us and experience the Patterson-Schwartz difference today!

For more information about our training program and how you can get started, contact us today. Your success starts here!

Quick Links