Why Our Agents Stay: Stories of Success and Growth at Patterson-Schwartz

At Patterson-Schwartz, we’re more than just a real estate company—we’re a community of dedicated professionals who are passionate about what we do. Our agents and employees are the heartbeat of our organization, and their commitment is a testament to the supportive environment we’ve built together. Today, we’re excited to place the spotlight on four agents who have reached significant milestones with us. Their stories reflect the values we live by every day: professional growth, accessible leadership, and a community that feels like family.

George Manolakos, Brandywine Office – 35 Years

“I have always been proud of my association with Patterson-Schwartz. I felt fortunate when I was offered the opportunity to work at the premier real estate company in Delaware. Growing up in New Castle County, Patterson-Schwartz has always had the reputation of having the most professional and well-qualified real estate professionals. PSA has maintained its focus on hiring the best agents and providing the training and tools essential for success. After 35 years at Patterson-Schwartz, I still think it’s a great company and highly recommend it to anyone considering a career in real estate!

George’s words capture the essence of our mission: to provide an environment where excellence thrives. With over three decades of experience, his pride in being part of Patterson-Schwartz and his confidence in our company reflect the enduring relationships and professional growth we cherish.


“I spent many years selling in southern Chester County, PA, deeply involved in residential and commercial sales. (I was licensed in PA in 1995 and then DE in 1997.) My wife and I finally decided to retire to Lewes. We have never regretted the move, and I have never regretted choosing Patterson-Schwartz’s Rehoboth Beach office. The company provides such an excellent atmosphere for agents and all the tools for success. The beach market is so vibrant and has so many areas of diverse market choices. My wife and I both have family in the area, so the decision was an easy one. Thank you, Patterson-Schwartz, for enlightening my life!”

Joe’s journey reflects the value we place on creating a supportive and resourceful environment for our agents. His transition to the bustling beach market and the joy he’s found in both his personal and professional life underscore our commitment to nurturing success in different communities.


“I cannot say enough about the education and leadership at Patterson-Schwartz. As new agents, our training was very thorough, and as we continue our careers over time, the opportunities for expanding our knowledge are continuous. Whether it be formal classes, deep dive roundtable discussions, broker’s opens to explore the homes on the market, monthly meetings with other industry professionals speaking about issues in their particular field, or just informal discussions with the leadership in our office—our growth is always supported. More importantly, having a leadership team that is always accessible is amazing. If I have a question that needs to be answered quickly, I know that Chris Cashman will answer the phone or get back to me ASAP. If he isn’t available, Dave, Jason, or Sal are only a phone call away and always willing to help!”

Andrea’s experience highlights the robust support system we offer our agents. Our focus on continuous education and accessible leadership ensures that every agent has the resources and guidance needed to excel in their careers. Her story is a testament to the collaborative spirit that defines our Newark office.


“My personal brand is very important to me. I was looking for a brokerage that matched. Found it!”

When Paul joined Patterson-Schwartz five years ago, he was already a seasoned agent looking for a brokerage that aligned with his personal and professional values. His move to our Greenville office was driven by the desire to find a company that supported his unique brand and provided the resources to help him thrive. Today, Paul’s satisfaction reflects the strong sense of community and alignment that Patterson-Schwartz offers to all our agents. It’s this shared commitment to excellence that makes our family so strong.


Join Our Family

Are you looking for a place where your career can flourish and your contributions are valued? Patterson-Schwartz offers a supportive environment, continuous growth opportunities, and a community that feels like family. If you’re considering a career in real estate or a change in your professional journey, we’d love to hear from you. Connect with us to learn more about what makes Patterson-Schwartz a great place to work and grow. We look forward to welcoming you to our family!

About Us

Patterson-Schwartz Real Estate is Delaware’s largest independent real estate brokerage and offers a full range of services that include residential home sales, purchase and rental, relocation services, and property management. We’ve been guiding home buyers and sellers since 1961, and invite you to connect with us when you’re ready to partner with our community of local experts.

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Customer Service First: Linda Blue’s Philosophy in Real Estate

Meet Linda Blue, a dedicated member of the Patterson-Schwartz family for an impressive 29 years! Starting her journey as an assistant to property manager Mary Donahoe, Linda has embraced numerous roles, showcasing her versatility and commitment to the company. From honing her skills in property management to becoming a key player in our relocation department, Linda’s journey exemplifies the growth and opportunities available at PSA. Join us as we delve into her experiences, insights, and the values that guide her in the world of real estate.

How long have you been with PSA? How did you grow with the company?

I have been with PSA 29 years. I started out as assistant to property manager, Mary Donahoe. Early on, Mary encouraged me to get my Delaware real estate license. (I’m now licensed in DE and PA.) I learned the ins and outs of property management from Mary. 

After leaving property management, I had the pleasure and experience of serving as both inbound and outbound coordinator for our relocation department. That was an exciting time which allowed me to travel to many states to network conventions and meet relocation coordinators around the country. I educated our agents on how to refer their clients to our out-of-state network brokers. Following my stint as relocation coordinator, I was fortunate to return to property management as an admin and leasing agent. This was and still is the perfect fit for me.

What do you like about your job?

It’s like having two part-time jobs. I love coming into the office three days a week then being out in the field showing rental properties. I enjoy the interaction I have with my co-workers, my clients, and the property managers. It’s always exciting touring new listings and helping my clients navigate the rental process.

I have had many interesting encounters while showing rental properties. The one that sticks out the most is a time I showed a large property. After the tour the family left behind one of their children. They drove off then realized they were missing a child. They quickly returned to find their playful youngster was checking out all the cool hiding places. We all had a good laugh. 

Do you have a motto that you follow for real estate?

Customer service is my motto—it’s all about speaking to a real person in today’s digital world. Many times, people have no idea how to go about renting. I educate them on the process and follow through assigning our qualified agents to assist them though the process.

What does Patterson-Schwartz mean to you?

PSA has given me an opportunity to become a respected member of the company and to all we serve. The management and office support are excellent I’m proud to be a part of PSA. 

How do you like to spend a relaxing day?

I like to relax by spending quality time with my husband Bill and my 87-year-old mother, and doting on my six grandchildren. 

Linda’s passion for customer service and her dedication to educating clients reflect the core values that make Patterson-Schwartz a trusted name in the industry. Her path is a testament to our supportive environment that empowers employees to thrive and connect with clients on a personal level. We’re proud to have Linda as part of our team, and we look forward to her continued contributions in helping our clients find their perfect rental homes.

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On the Move: Sam Dali’s Path from PSA to Paradise

Meet Sam Dali, whose impressive journey spans nearly 34 years in the real estate industry—29 of which have been dedicated to Patterson-Schwartz. From starting in academia to thriving in corporate relocation, Sam’s career has taken many exciting turns. Today, he continues to oversee much of our relocation business, all while embracing life in sunny Florida. Join us as we dive into his inspiring story, exploring what has kept him at PSA, what sets our company apart, and how he balances work with a passion for cars, sports, and music.

How long have you been at PSA?

My real estate career extends to almost 34 years, 29 of those years with Patterson-Schwartz. When PSA acquired Gilpin Real Estate in 1995, I was already in a Corporate Relocation role. Today, I still oversee much of the relocation business at PSA with Brian Pomije, my colleague and Director of Property Management & Relocation

How did you choose your career in real estate?

Before entering the real estate world, I was in academia as a college instructor and dean. I was involved in scheduling and marketing the real estate licensing course(s) for the college. However, I never thought of real estate as a career for me. Never say never. As I felt the need to change careers, a position in relocation became available and I took advantage of it.

What aspects of PSA’s reputation and culture have influenced your long-term commitment to the company?

My responsibilities were to meet with companies to develop, and later maintain, corporate relocation business for Patterson-Schwartz. It was easy to talk about PSA’s reputation to those I met with. I never had to apologize that I was from PSA. Everyone knew about the reputation of the company and I liked that a lot.

What sets PSA apart as a company?

I remember saying many years ago to Dick Christopher, and later Joe Pluscht, “When I leave Patterson-Schwartz, I will leave real estate.”  I’m not sure why agents go from company to company trying to find something better. PSA has been a great match for me: a company that is supportive, community-oriented, cares about their employees and staff, provides opportunities, and has an outstanding reputation.

Patterson-Schwartz has always trusted me to make the right decisions and be self-managed—a major reason for my extended stay. 

Over five years ago, my wife, Christine, accepted a position with a major bank in south Florida. When I shared the news with Joe Pluscht, he asked me to think about taking my relocation position to Florida and working remotely. I am still working remotely. I thought my PSA career was coming to an end. It was just beginning a new phase. That’s who Patterson-Schwartz is!

What do you do when you’re not in the office?

Relocating to Florida has provided a lot of things to do as we explore its many areas, including several visits to The Keys along with time in the Gulf Coast, central FL, Ocala, and the east coast of FL from Miami to Cocoa Beach, Vero Beach, West Palm Beach, etc. 

Most of my outside activities center around four things: cars, sports, music, and exploring the area. Cars have been a passion of mine my entire life. I just love high-performance luxury brand cars like Porsche. I have been a P-car owner for almost 20 years and we are still members of the Porsche Club of America, Gold Coast Region. Chris and I still like cycling and ride both our road and mountain bikes. Cycling in our area is a very big deal and there a lots of riders everywhere. Swimming is a given—we do that all time. Watching all kinds of sports is something that occupies a lot of our time as we enjoy watching the competition. As a former musician, music is also a passion and interest. Music is always on in the house and we often attend concerts for musical artists of all levels across various locations in Florida.

Sam Dali’s remarkable journey at Patterson-Schwartz exemplifies the spirit of adaptability and passion that defines our team. From his roots in academia to a thriving career in corporate relocation, Sam’s story inspires us to embrace new opportunities and challenges. We’re grateful to have him as part of our family, continuing to contribute to our success from the sunny state of Florida. Here’s to many more years of growth and adventure, both personally and professionally!

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PSA’s Patty Rash: The Admin Who Keeps Our Offices Buzzing

Meet Patty Rash, admin at our Newark and Middletown offices. Since joining us in December 2001, Patty has quietly excelled in her role supporting the daily operations of listings and sales alongside her admin partner, Nancy Colligan. Patty’s commitment to the real estate process and her colleagues is evident in everything she does. Join us as we chat with Patty about her love for real estate and what keeps her grounded at Patterson-Schwartz.

How did you choose your career in real estate?

I have always been interested in houses and I knew I could not be an agent, so the next best job would be to work in-house as the administrative assistant. I still get to be involved in the process of listing the house in the MLS and processing the sale all the way to settlement. It still gives me the satisfaction of the real estate business that I was looking for.

What do you love about your job?

I love to come to work every day. The agents and staff are my family and friends. Everyone works together for the same goal to help the sellers and buyers in their most important transaction in their life. It makes me happy when a new sale or listing is turned in to me. It’s like I am a big part of everything going on and I get to help make it a little easier on the agent to do what they should be doing—taking care of the clients.

What keeps you at PSA?

That is an easy answer: the company values! Charlie Schwartz, Joe Pluscht, Chris Cashman, and Dave Watlington are part of my managerial team and they are great managers to work with. They ask for your opinion and they are so easy to approach to answer any question you have.

The agents are a bigger part of my interaction on a daily basis and we treat each other like a working family. There is respect and appreciation among the staff and the agents that is none like I have had in any other career.

Patterson-Schwartz has been a very good company to work for and I will finish my career here upon retirement. 

What do you do in your spare time?

My spare time is filled with taking good care of a Goldendoodle we adopted in February 2023. Luna is a sweet pup, but it felt like having a newborn in the beginning! She is becoming a good girl, but it has been a real struggle. The only time I have away from her is coming to work every week day. My work family is so less stressful than my time at home with her.

My husband, Dave, and I enjoy working in the yard. My favorite pastime is watching Netflix series while sitting on the beautiful deck he built for me; it is my oasis. We will have been married for 45 years in September. We love to go on cruises as many times a year as we can afford.

Discover the heart of Patterson-Schwartz through Patty’s story—a testament to dedication and community spirit. Her quiet expertise and unwavering support for our team and clients exemplify the values that define us. Patty’s journey highlights our commitment to excellence and camaraderie, setting us apart as a cherished community and a great place to grow your career in real estate.

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From Keyboard to Key Player: Izetta Hackett’s PSA Journey

Meet Izetta Hackett, a cornerstone of PSA’s accounting department for the past 38 years. From her beginnings as a Computer Operator in the mid-80s at our Wilmington office to her current role overseeing many crucial accounting and HR processes, Izetta’s journey reflects dedication and growth. Her steadfast commitment has not only shaped her career but has also left an enduring impact on PSA’s evolution. Join us as we explore Izetta’s experiences, her unwavering dedication to PSA, and what inspires her to continue contributing to our community and success.

How long have you been at PSA? How did you grow with the company?

I have been with the company for 38 years. I have been able to grow with the company’s accounting department and its innovative technology.

My journey began in the mid-80s at the Wilmington office at 913 Delaware Avenue. I was hired as a Computer Operator in the Data Processing Department under the Accounting Department. My responsibilities included data entry and processing across all of the company’s departments. I also operated several IBM mainframe systems and all its peripheral equipment. Technology hadn’t evolved to where it is today so we needed two computer operators and five accountants.

I briefly left PSA to seek new and exciting opportunities, as many do in their 20s, and, when that didn’t work out, I mailed my resume in response to a job ad at an unidentified PO Box that turned out to belong to Patterson-Schwartz… for the same role I’d vacated two years prior. Joe Pluscht, then CFO, was thrilled to welcome me back. I did not realize how much PSA meant to me until I returned!

Over time, I added the roles of Personnel Administrator and Accounts Payable Coordinator to my General Accounting duties, which also encompass HR (benefits/payroll), credit card processing, and on/off-boarding within the accounting system. Joining (IAPP) International Accounts Payable Professionals allows me to network with other A/P professionals from different companies and share ideas on how to streamline the A/P platform. This organization gave me the tools and knowledge to implement changes within my day-to-day operations.

What keeps you here?

My PSA family, positive company culture, growth, and development keeps me here. The company’s commitment, dedication, and loyalty to its clients is something that cannot be replaced. My supportive leadership is what keeps me at PSA.

I am grateful for the opportunity to have worked alongside PSA founders: William Patterson, Sr., and Charles Schwartz, Sr. I want to give a huge “thank you” to our PSA leadership over the years: Joe Pluscht, Charlie Schwartz, and Richard Christopher. My journey has been nothing but amazing, and I will never forget the wonderful people and memories made here at PSA.

What does PSA mean to you?

When I hear PSA, I think of perseverance. During the housing market crash in 2008, PSA continued to be independent and remained strong throughout the challenges. As the #1 independent real estate company in Delaware, PSA is a symbol of strength—and that means the world to me.

Looking back over my 38 years, I am the only original member of the accounting department. I give my thanks to Joe Pluscht for giving me the opportunity to return to PSA and to see such a stellar organization grow over the decades and be part of the innovative change has brought value to my career.

What is your key to success?

Remain humble, faithful, persistent, motivated, and loyal to all. Kindness and respect are my keys to success.

Do you have a motto that you follow?

I have three, all about teamwork.

1) Teamwork makes the dream work!

2) Unity is strength… when there is teamwork and collaboration, wonderful things can be achieved.

3) Coming together is beginning. Keeping together is progress. Working together is success.

How do you like to spend a relaxing day?

I like to relax by spending quality time with my family and friends and grand-dog, Ziggy. I also love to travel, enjoy jazz concerts, and live life to the fullest!

Izetta Hackett’s nearly four decades at PSA exemplify the essence of the PSA family: growth, community, teamwork, and resilience. From her early days as a Computer Operator to her current role managing HR, Accounts Payable, and more, Izetta’s journey has significantly shaped our company’s evolution. Her story underscores the opportunities for professional development within a supportive community that defines PSA. If you’re inspired by Izetta’s journey and interested in joining a team where commitment and innovation thrive, explore opportunities with us today. Let’s continue to build success together at PSA!

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Meet Sue Kennedy: A Pioneer In Real Estate Tech

Introducing Sue Kennedy, an integral part of the PSA family for an incredible 42 years! From her early days at the reception desk to her pivotal role in shaping PSA’s technological landscape, Sue’s career is nothing short of remarkable. Join us as we explore her passion for growth and innovation that brings the best tech solutions to our team!

How did you get started at PSA?

I started as a part-time receptionist in the Newark office in 1982 — 42 years ago this August. A couple of years later, I became the admin for the Land and Farm Division. When the advertising department needed assistance to bring their new computerized advertising system online, I was asked to help with that while continuing to work with the Land & Farm agents.

You’ve been at PSA for four decades! How has your role evolved since joining PSA?

In 1991, I helped to implement the Real Estate Hotline. I oversaw the installation of the system and set up procedures for having professional voice talent record a “talking ad” for every one of our listings. I managed that system from its introduction in 1992 until 1995 when I moved to the technology department.

I supported our in-house computerized listing management system, the physical computers in the offices, and each office’s computer/network infrastructure.  When the decision was made to take our listing system onto the “World Wide Web”, I worked on the development and implementation of our first version of PS@net. Our intranet was introduced to the agents in the fall of 1998 — 25 years ago! It has changed over the years and is still going strong!  I was also involved in the development and implementation of our public facing website as well – www.pattersonschwartz.com.

I continue to oversee the ongoing development of PS@net, provide technology support for our agents, and work on vetting/implementing new technology tools for our agents. With that, no two days are the same. I have seen so many changes in the way business is conducted in real estate. From physical multi-list books updated every two weeks to instant updates for all listings online.

Tell us what you love about your job and why. What excites you about the business?

I have been given the opportunity to learn so much over the years working for PSA. I was able to grow and develop in new areas that interested me. I love the varied nature of what I do. I can be vetting new technologies, managing help-desk requests, or teaching a class on the tools/technology we have available. All on the same day!

I always feel like my input is wanted and valued.

What do you do when you’re not at the office?

I enjoy sailing on Chesapeake Bay, reading, and spending time with my husband, four girls, and three grandkids.

Ready to grow with us?

Sue Kennedy embodies the innovation and adaptability inherent in our people-centric, tech-forward culture. With over four decades of pioneering solutions, whether in professional development or technological advancements, she ensures PSA remains at the forefront of industry standards. Her unwavering commitment to continual growth sets a high bar for all. If you’re looking for a workplace where your talents are celebrated and innovation thrives, Patterson-Schwartz could be your new home. Join us in shaping the real estate market and discover the endless possibilities that await!

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Thriving in Real Estate: Why Our Successful Start Training Program Works

Are you considering a career in real estate or just starting out in the industry? With the market constantly evolving, it’s crucial to equip yourself with the right knowledge and skills to thrive. At Patterson-Schwartz, we understand the challenges new agents face, which is why we’ve developed our Successful Start program to set you up for success from day one.

Since our winter 2022 session, our Successful Start agents have facilitated over 115 transactions, totaling an astounding $45,616,846 in volume. These numbers speak volumes about the effectiveness of our training and the productivity of our agents in a competitive market

But what sets our program apart? Let’s dive into the specifics.

Firstly, our instructors are not only knowledgeable but also experienced professionals who have navigated the intricacies of the real estate industry for decades. They provide invaluable insights and practical tips that you can immediately apply to your business. As Christine Menozzi from Hockessin attests, “The presenters shared a wealth of information on various topics, providing essential insights for new agents as we navigate our new roles.”

Secondly, our program goes beyond traditional classroom learning. We reinforce what you learned in pre-licensing while expanding your experience and confidence so that your clients have the most educated and prepared agent possible. Leah Sharpe from Rehoboth Beach highlights this, stating, “What sets this program apart is its hands-on approach and real-world simulations, which allowed me to gain practical experience and build confidence.”

Furthermore, our support doesn’t end with the training sessions. Our office managers, administrative teams, and PSA peers are here to provide ongoing guidance and support as you embark on your real estate journey. As Rich Navarro from Newark shares, “As a new agent, I found the Successful Start program to be a great resource and solid foundation to start my business.”

In a market where many agents are struggling, our program equips you with the tools and resources needed to stand out and succeed. As Caroline Wellford from Greenville expresses, “With the ongoing and in-depth support of the leadership team, marketing, education, technology, admin, and years of proven ‘Patterson-Schwartz professionalism,’ one can feel confident they are with a first-class company.”

Ready to Get Started?

Whether you’re considering real estate as a career or you’re already in the field with a few years of experience, our Successful Start program is designed to elevate your career to new heights. Join us and experience the Patterson-Schwartz difference today!

For more information about our training program and how you can get started, contact us today. Your success starts here!

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Behind The Scenes: Sheri Kohl’s Role in Patterson-Schwartz’s Success

Introducing Sheri Kohl, our in-house direct mail expert and a steadfast presence at Patterson-Schwartz for two decades! From witnessing the company’s evolution amidst technological shifts to embracing the ethos of flexibility and adaptability, Sheri’s journey reflects both the resilience of the organization and her personal commitment to growth. But what truly sets Sheri apart? Join us as we sit down with her for an insightful Q&A session, where she shares her experiences, values, and the secrets to thriving in an ever-changing environment.

How long have you been at PSA? How did you grow with the company?

I provide support for all agents who want to market themselves by sending out postcards, letters, flyers, and other mailed materials. I help guide them so they can get the best results from partnering with the Business Mail Center.

I have been with Patterson-Schwartz for 20 years this March. When I first joined the team, there were five people. With the advancement of technology over those years, our department was streamlined and here I am!

I have seen Patterson-Schwartz go through many changes and I am happy that I have been here to see the company grow and thrive — even through the hard times. There is a great foundation here and it continues to hold up this real estate institution!

What keeps you here?

Since I am a shy person, I appreciate the familiarity and the people here. I can be my authentic self without fear of repercussions. I like being treated with respect and trust by my co-workers and management. Here at PSA, we all know each other on a first-name basis from the president on down. I like that a lot — it makes for a comfortable working environment.

Growth and education, while challenging at times, is something else I like about working here.

Do you have a motto that guides you?

Blessed are the flexible, for they shall not get bent out of shape.”

Learning how to be flexible is one of the most important things any of us can learn. The younger you learn it, the better your life will be. Change is hard, but sometimes we cannot escape it. The ability to be flexible improves your health and mental focus.

I feel I am very flexible as my workspace has been relocated four times during my time here! LOL!

By being adaptable to change, accommodating to requests, and open-minded to new ideas, we enjoy a more positive, productive work environment and people feel valued when the work feels more meaningful.

What are your greatest strengths?

I believe that my patience and ability to listen well help me in my job. I like to see people succeed and I do my best to help them on that path when they come to me. I try to encourage and help agents along on their self-marketing journey. The Business Mail Center offers a more personal touch to agents that want to reach out to potential/past clients via tangible advertising, like holding a postcard and seeing a face.

I am the happiest at work when an agent stops by to tell me they have gotten business from a mailing!

What is your favorite room in your home?

Go ask Geri Parisi how important the kitchen is! She was my agent when I bought my home, and the kitchen was the selling point!

The kitchen has always been an important part of my life. The kitchen is the best place to gather with family and friends. It is where I learned how to cook. It is where some of the best family stories are told. Also, some of the most interesting family secrets as well.

Our kitchen is where we start every day getting coffee and waking up. On the weekends, it is the best place for all kinds of good breakfasts and wonderful smells. We chat in the kitchen every evening and talk about the days we had. The best light is in the kitchen and we enjoy working on our Kindness Rocks on the kitchen table.

Holidays are the BEST, especially Thanksgiving! There is nothing quite like the family pulling in chairs to sit and laugh and help with the food preparations. Our kitchen gets full to bursting with all the love and happiness during that week in November.

How do you like to spend a relaxing day?

I enjoy taking walks with my pup, Blu, and my wife, Deb. We also spend time working on Kindness Rocks and then hiding them around the Riverfront. I like to sit down with a good book or get my hands dirty in the garden. We enjoy working around our home and have had some fun times doing tie dye and other projects. We are sports fans at our home and get loud watching WNBA and Eagles games! I do my best to enjoy every minute and make memories whenever I can.

Ready to grow with us?

Sheri Kohl, a cornerstone of the Business Mail Center at Patterson-Schwartz for two decades, provides not only essential support but also serves as a beacon of adaptability and resilience amidst the company’s evolution. Her belief in the power of flexibility, both professionally and personally, underscores her approach to navigating inevitable change with grace. Inspired by Sheri’s journey and the inclusive culture she thrives in? Explore career opportunities with Patterson-Schwartz and be part of a team that values growth, camaraderie, and individual contributions.

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Celebrating the Best: PSA’s 2023 Realty Alliance Sales Award Winners

The Realty Alliance recently unveiled their annual list of top producers which honors residential sale professionals from across the nation for their exceptional performance.

We are thrilled to congratulate the 70+ Patterson-Schwartz agents and teams across the company who made the list for their outstanding efforts and accomplishments in 2023. These honorees represent the best of the best, and epitomize our company’s dedication to providing superior guidance and service in every market. 

The Patterson-Schwartz agents and teams recognized for their efforts in 2023 make up the top 15% of our sales associates in the individual categories of Units, Gross Commission Income, and Total Dollar Volume. The qualifying amounts were 12 Units, and/or a Total Dollar Volume of $4.5M.

Introducing our 2023 Realty Alliance Award recipients, listed by sales office:

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About Us

Patterson-Schwartz Real Estate is Delaware’s largest independent real estate brokerage and offers a full range of services that include residential home sales, purchase and rental, relocation services, and property management. We’ve been guiding home buyers and sellers since 1961, and invite you to connect with us when you’re ready to partner with a local real estate expert.

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Terri Wamba is Right at Home at PSA

Meet Terri Wamba, Admin Manager in our Hockessin Office Sales Center. Hailing from a customer service background, Terri thrives on tending to the details of our agents’ listings and sales. Her role as an admin brings her joy, as each completed task is a testament to her dedication and a source of personal accomplishment. She’s the friendly face welcoming you to the office and working behind the scenes at every Hockessin potluck. Let’s dive deeper into her journey and experiences at PSA!

What brought you to PSA? How did you grow with the company?

In 2003, my family was transferred from sunny California for Delaware, and that’s when I joined the Patterson-Schwartz family as an agent’s assistant. To help out, I obtained my real estate license to host open houses and handle office tasks.

I loved the industry, but soon realized I was a natural at behind-the-scenes work—inputting listings, writing remarks, mailings, you name it. I was approached about helping out as a weekend receptionist which evolved into helping the Hockessin admin team in the afternoons and eventually turned into a full-time gig.

This role fits me like a glove. The regular hours, diverse tasks, and logical progression of work are right up my alley. Plus, hearing tales of the agents’ wild transactions made me value the calm rhythm of my job. It’s been a fantastic journey and I wouldn’t trade it for anything!

What were the early influences that shaped your work ethic?

My first two jobs, McDonalds and Disneyland in the 70s, were with companies who had high standards of customer service which molded my attitude toward the customer or guest experience. Now, I strive to bring the best attitude and same attention to the work I do for our Hockessin agents. 

What sets PSA apart as a company? How would you describe the culture?

I feel right at home here. It’s the perfect fit with everyone committed to providing the best home buying or selling experiences. The collaborative culture here is felt every day, with departments working together for the betterment of each other, the agents, and our clients. It adds to my enthusiasm each day! I appreciate that our company’s standard of service encourages all of us to seek a positive outcome.

What do you do when you’re not at the office?

I spend most of my free time connecting with family near and far. I’m grateful for modern technology that makes connecting easier. Whenever schedules align, my husband of 41 years and I take to the road; whether it’s to visit our parents in California or our kids and grandchildren in Maine, Maryland, or our own home sweet home, Delaware.

Ready to grow with us?

Terri’s story, from agent’s assistant to Admin Manager, is a testament to Patterson-Schwartz’s belief in nurturing talent and fostering growth. Her love for her role, commitment to exceptional customer service, and excitement about our collaborative culture truly encapsulate the spirit of PSA. If you’re captivated by her journey and aspire to be part of a team that truly values its members, we invite you to explore a career with Patterson-Schwartz. Let’s start a conversation about your future today!